A few days ago, my iPhone became convinced the headphones were connected all the time... This meant that you couldn't answer calls normally or use the phones speakers, as all sound was going out through the headphone socket. I know suspect something was stuck in the headphone socket, something I guess isn't really a design fault, as there isn't much you can do about protecting the port....
So I booked a place at the Genius bar to see if there was anything they could do to fix my phone, worried that I may be without a phone for a while if they sent it off. Something that happened to my girlfriends second broken LG Shine, which lasted about 2 weeks! The prospect of another 15 months without an iPhone was also a concern!
Anyway I turned up early and did some work on my Mac Book while I waited (mobile office FTW), before my appointment with someone that had obviously had training on the hardware (rather than someone that knew as much about it as one of my parents, but pretended to be an expert). After trying some software resets, I was promptly given a new phone, with a quick sync to my laptop I had everything back, right down to my recent calls, and text messages... something that has never happened with other phones I've owned. All done, and I was on my way... new phone, no hassle! None of the normal conflict where the phone shop tells you to call the carrier, who tells you to call the manufacture and you end up with weeks of strees, I was sorted in about 10 minutes!
It certainly made me glad I didn't jailbreak the phone, and made every penny of the extravagance instantly worth it.... and not a mention of pesky insurance in sight!
I also purchased a TimeCapsule.... will review it soon, but it's a great piece of kit for anyone who wants a really easy back up solution and 802.11n wireless network super speed!