Comments on: Fasthosts, the worst web host ever? http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/ Pixelbox, technology development and photography. Tue, 07 Sep 2010 10:40:40 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: David http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/comment-page-1/#comment-34389 David Wed, 11 Jun 2008 09:51:05 +0000 http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/#comment-34389 Fasthosts are just the worst company I've ever used (and I used to be an estate agent!!). Even though I canceled their service over a year ago, they still insisted on charging my credit card this year. Apparently, I didn't cancel the unwanted service in the correct way. I'm going to sue them - power to the people!! And I'm a die-hard Tory!! Fasthosts are just the worst company I’ve ever used (and I used to be an estate agent!!). Even though I canceled their service over a year ago, they still insisted on charging my credit card this year. Apparently, I didn’t cancel the unwanted service in the correct way. I’m going to sue them – power to the people!! And I’m a die-hard Tory!!

]]> By: Mark http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/comment-page-1/#comment-33829 Mark Wed, 28 May 2008 16:51:15 +0000 http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/#comment-33829 Don't join FastHosts, especially if you are a reseller. You will be trapped by the work needed to move away from them. Even if your clients beg you to move. They are a disaster in every way possible, and though competitive on pricing, they will cost you far more in stress and time (money). Each new email, in the progress of a ticket, is read as if it is the first! They really don't care, bringing sites down periodically for no reason, and rarely accept responsibility, even once their pathetic support has got all the proof they demand. Don’t join FastHosts, especially if you are a reseller.

You will be trapped by the work needed to move away from them. Even if your clients beg you to move.

They are a disaster in every way possible, and though competitive on pricing, they will cost you far more in stress and time (money).

Each new email, in the progress of a ticket, is read as if it is the first!

They really don’t care, bringing sites down periodically for no reason, and rarely accept responsibility, even once their pathetic support has got all the proof they demand.

]]> By: Dave http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/comment-page-1/#comment-22895 Dave Fri, 30 Nov 2007 14:21:31 +0000 http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/#comment-22895 Unbelievable I have never known such an idiotic move. I have 3 commercial websites and am current loosing per hour that they are down. Guess who's moving their reseller account on monday morning :) Unbelievable

I have never known such an idiotic move.

I have 3 commercial websites and am current loosing per hour that they are down.

Guess who’s moving their reseller account on monday morning :)

]]> By: Rob http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/comment-page-1/#comment-22888 Rob Fri, 30 Nov 2007 11:21:01 +0000 http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/#comment-22888 Hi Fiona, My client managed to get through to them on the phone and get them to change the passwords! Worth giving it a try! Good luck Hi Fiona, My client managed to get through to them on the phone and get them to change the passwords! Worth giving it a try! Good luck

]]> By: Fiona Campbell-Howes http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/comment-page-1/#comment-22886 Fiona Campbell-Howes Fri, 30 Nov 2007 11:16:12 +0000 http://www.pixelbox.net/2007/11/30/fasthosts-the-worst-web-host-ever/#comment-22886 It's appalling - my new business starts on Monday, website and email hosted by Fasthosts, and the email isn't working, their support line is permanently engaged, they won't acknowledge the emails I've sent to customer support, I can't log into my account because they've reset my password, and I can't get my new password because they've mailed it to my old postal address (I've just moved house) 'to ensure complete security'. Have they learned nothing from the current HMRC apology letters scandal? I am totally stuck and really upset. It’s appalling – my new business starts on Monday, website and email hosted by Fasthosts, and the email isn’t working, their support line is permanently engaged, they won’t acknowledge the emails I’ve sent to customer support, I can’t log into my account because they’ve reset my password, and I can’t get my new password because they’ve mailed it to my old postal address (I’ve just moved house) ‘to ensure complete security’. Have they learned nothing from the current HMRC apology letters scandal?

I am totally stuck and really upset.

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