My Xbox 360 cd drive died
28/04/07
I'm not feeling too well at the moment, so I was settling down to some GRAW2 online when a god awful noise start coming from somewhere in the room. Initially I thought it was the TV spitting out some interference, but then I noticed it was coming from my Xbox 360.
It honestly sounded like an angel grinder, so I quickly turned it off, only to find that it now won't read any disks, and makes very loud clunking noises when I put one in. I have tried turning it on it's side, different disks reboots... everything I can think of but with no joy.
So now I am on hold trying to contact the Xbox 360 customer support line... joy. Shoddy shoddy Microsoft.... especially when I have only had it about 3 months and played on it a relatively small amount of times.
UPDATE:
So I finally got through to customer support and they are sending me some stickers.... for UPS to send it in. I then have to arrange a pick up and can expect to get it back in 3 weeks!!!!
I remember I had a similar problem with my launch PS2 (you can expect the odd problem from launch machines) and Sony sent a new one to my house for me to swap with my old one, no waiting 3 weeks for repair! I also had a problem with an Apple battery which they just sent me a new one for... I didn't even have to send the old one back... poor service really for such a big company like Microsoft (not even an apology over the phone mite I add!).
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